How long do repairs normally take?

Most standard hardware repairs and thermal services are completed within 1 to 3 working days. If we need to order a highly specific proprietary part (like a niche laptop screen), we will give you an exact ETA before we begin.

How does the Free Collection work?

If you are located in Wickford, Basildon, Rayleigh, or Billericay, we can arrange a secure doorstep pickup. We collect the machine, diagnose it on our bench, and drop it back off to you once the repair is complete.

Is my data safe with you?

Absolutely. We operate under strict data privacy protocols. We do not browse your personal files, and if a repair requires wiping a drive, we will explicitly ask for your permission and offer a full data backup beforehand.

What if you can't fix it?

Then you don't pay. Our No-Fix-No-Fee promise means that if your motherboard is completely dead or the repair simply isn't economically viable for you, we will hand the machine back without charging you a penny for the labor.

Why does the price depend on panel type instead of one flat rate?

The panel itself is the variable cost, not our labour. A standard HD panel costs far less than a 4K or touchscreen one, so a flat rate would either overcharge simple repairs or undercharge complex ones.

My screen is black but the laptop still turns on — is that a screen repair?

Not always — one of the most commonly misdiagnosed faults. Could be the panel, backlight, display cable, or occasionally the graphics chip. Our free diagnostic identifies which.

How long does a screen replacement take?

Often same-day to next-day if we have the panel in stock. Less common panel types may take 1-3 days while we source the exact part.

Pricing

Computer & Laptop Repairs

Clear flat-rate pricing for everyday fixes. If your problem isn't listed, a free, no-obligation diagnosis finds the fault and gives you a fixed quote before any work begins.

Free diagnostics Fixed prices inc. VAT Secure card payments

Diagnostics & Health Check-Ups

FREE

PC & Laptop Diagnostics

Expert fault-finding and component testing for any desktop or laptop. We find the exact problem with absolutely no obligation to proceed.

Book diagnostic

£60

50-Point Full System MOT

Clear junk files, remove background clutter, speed up startup times, and optimise overall software performance.

View MOT details

Computer cooling hardware and internal fans

£45

Dust Clean & Overheating

Running hot, slowing down, or fans too loud? We safely clear heavy dust blockages and refresh dry thermal cooling paste.

Book clean

Solid state drive and memory upgrade components

FROM £50

Speed Upgrades (SSD & RAM)

Breathe new life into a slow laptop or desktop with a high-speed SSD upgrade. We handle the full data migration for you.

Get an upgrade quote

Hardware Repairs & Upgrades

Custom gaming PC architecture build layout

FLAT FEE £120

Custom Gaming PC & Workstation Builds

Bespoke PC builds tailored exactly to your budget. We handle professional parts matching, immaculate cable management, and rigorous 24-hour stability stress-testing.

Configure your build

Premium glossy laptop display screen repair panel

FROM £50 + panel

Laptop Screen Replacement

Cracked glass, bleeding displays, vertical lines, or broken hinges — professional display panels fitted with precision.

View screen options

Close-up of internal electronic motherboard components and paths

FROM £35 + parts

Battery & Component Repair

Losing charge instantly? Faulty keyboard or trackpad? We safely install reliable replacement parts to get you running smoothly again.

Get a repair quote

Apple MacBook being serviced on workshop bench

FROM £65

Apple MacBook Repairs & Servicing

Specialist Apple support for MacBook Pro, Air, and iMac models without the "Apple Store" price tag. Priced slightly higher to reflect the extra precision Apple hardware demands.

MacBook services

Laptop internals affected by liquid spill

FROM £75

Liquid Spill Damage Repair

Spilled water, coffee, or wine on your laptop? Turn it off immediately and bring it in — the first few minutes matter more than anything we do afterwards.

See spill repair tiers

Software, Recovery & Recycling

Sleek abstract corporate cyber security background

£55

Virus & Malware Removal

Full clean-up of pop-ups, trackers, and fake warnings — with reliable protection installed to keep your personal data safe.

Learn more

Dissected internal mechanical hard drive platter engine for recovery

FROM £55

Data & File Recovery

Accidentally deleted files or dealing with a failing drive? We use advanced tools to recover photos, documents, and important memories.

View recovery options

FROM £45

New Device Setup & Data Transfer

Just bought a new device? We'll handle the unboxing, initial setup, and transfer your files, photos, and settings across from your old machine.

Get a setup quote

Neat stack of old laptops and electronics for recycling

FREE

Eco-Friendly Recycling

Old machine taking up space? Drop it off — we securely destroy your personal data and recycle the components responsibly.

Book free recycling

Clean fresh Windows operating system installation

£45

Fresh Windows Install & Factory Reset

Clean, updated OS installation to clear software errors and slowdowns — a fresh start without losing your product key.

Get an install quote

Something Else?

General Fix, Settings & Configuration

Got something specific that doesn't fit the categories above — BIOS/UEFI changes, Secure Boot setup for a Windows 11 upgrade, driver installs, or a one-off settings fix? This covers up to 30 minutes of hands-on time to sort it.

£45up to 30 mins Ask about a custom fix

Need some guidance?

Not sure which service you need? Call or text — we're patient, friendly, and happy to help you figure it out.

Get in touch today Call 07367 652987