Last updated: 29th May 2025

At LaunchLayer Ltd, we take your privacy seriously. Whether you're a client, jobseeker, or just browsing our site, we only collect the information we need to provide our services — and we handle it securely, transparently, and in line with UK GDPR.

1. Who We Are

LaunchLayer Ltd is a UK-based consultancy offering:

  • IT setup and digital support

  • Career and CV services

  • Small business guidance

Contact:
📧 hello@launchlayer.uk

2. What Data We Collect

Depending on how you work with us, we may collect:

Clients (Tech/Business):

  • Name, email, and contact info

  • Business details

  • Access credentials (e.g. domain setup info)

  • Payment details (where applicable)

Career Support Clients:

  • CVs, employment history, and job goals

  • Contact info

Visitors & Communication:

  • IP address and site usage (cookies, if used)

  • Emails and contact form messages

3. How We Use Your Data

We process your data to:

  • Deliver services you’ve requested

  • Communicate with you

  • Improve our services

  • Meet legal or tax requirements

We do not sell or use your data for automated profiling.

4. Legal Basis for Processing

We use one or more of the following bases:

  • Consent (e.g. CV submissions)

  • Contract (e.g. delivering services)

  • Legal obligation (e.g. tax records)

  • Legitimate interest (e.g. replying to enquiries)

5. Sharing Your Data

We only share data with:

  • Secure cloud platforms (Google Workspace, etc.)

  • Payment providers (Stripe, PayPal)

  • Legal/regulatory authorities if required

All providers follow data protection rules.

6. Data Retention

7. Security Measures

We use:

  • Encrypted cloud storage

  • Role-based access control (RBAC)

  • Two-factor authentication

  • Regular data audits and secure deletion protocols

8. Your Rights

You can ask to:

  • Access your data

  • Correct or delete data

  • Restrict or object to processing

  • Receive a copy (data portability)

  • Withdraw consent

📩 To exercise any of these, email: hello@launchlayer.uk

9. Cookies

We may use cookies or analytics tools in the future. If we do, you’ll be notified and asked for consent.

10. Questions or Complaints

Contact:
Founder, LaunchLayer Ltd
📩 hello@launchlayer.uk

You may also contact the ICO: https://ico.org.uk

Data Type Retention Period
Client project records Up to 6 years
CV/cover letter submissions 12 months unless agreed otherwise
Emails and communications 2 years from last contact