Chelmsford town square and historic clock tower, local to LaunchLayer’s business IT support

Reliable Laptop & PC Repairs for the City of Chelmsford


Professional Desktop Support, Hardware Upgrades & Home Office IT

Whether you’re running a consultancy from a home office or managing the family’s devices, LaunchLayer provides dependable PC and laptop support in Chelmsford. Based in nearby Wickford, we regularly work with professionals and households across the city who want high-quality tech support without the city-centre price tag or the hassle of parking.

From high-end hardware upgrades to secure scam recovery, we offer practical fixes and expert technical advice. Every job starts with a Free Diagnostic and a strict No-Fix, No-Fee guarantee.

Our Essex Service Radius: While we are Chelmsford specialists, our free collection and delivery service also extends to residents in Brentwood, Billericay, and Southend-on-Sea.

Computer Services We Offer in Chelmsford

  • Laptop & Desktop Speed-Ups: We specialize in taking "unusable" or aging machines and making them faster than the day they were bought using modern SSD technology.

  • Workstation Upgrades: Professional installation of NVMe SSDs and RAM to give your PC the power it needs for video calls, multitasking, and modern software.

  • Virus removal & Secure Scam Recovery: Deep system cleaning and security audits to provide total peace of mind after an online threat or phishing attempt.

  • Windows 10/11 Recovery: Solving persistent crashes, Blue Screen of Death (BSOD) errors, and Windows update loops.

  • Thermal Servicing & Fan Repair: Internal dust removal and thermal paste refresh to stop overheating and extend the lifespan of your hardware.

  • Home Office Networking: Ensuring your Wi-Fi, printers, and "Work From Home" devices are connected and working seamlessly together.

  • Small Business IT Support: Fast, reliable troubleshooting for Chelmsford-based startups and independent professionals who can't afford downtime.

Unlocking the Potential of Your Current Tech

We believe in repair over replacement. We recently helped a local Chelmsford consultant upgrade a five-year-old work laptop that had become incredibly slow. By fitting a high-speed SSD and doubling the memory, we had it booting in under 20 seconds—saving them hundreds of pounds on a new machine.

  • Serving the Whole of Chelmsford: We offer free collection and return to Great Baddow, Moulsham, Springfield, Broomfield, and Chelmer Village (CM1, CM2, CM3).

  • Expertise Without the Jargon: We explain exactly what’s happening with your tech in plain English, so you can make an informed decision.

  • Door-to-Door Convenience: Skip the city-centre traffic and parking fees; we’ll collect your machine from your doorstep and bring it back when it's fixed.

Frequently Asked Questions (Chelmsford Support)

How quickly can you collect in Chelmsford? We aim to collect from Chelmsford addresses within 24–48 hours. Our flexible evening and weekend slots are perfect for busy professionals who aren't home during standard business hours.

Can you fix a laptop that keeps freezing during video calls? Yes. This is often caused by thermal throttling (overheating) or insufficient RAM. We can diagnose the bottleneck and suggest a cost-effective fix to get your Zoom or Teams meetings running smoothly again.

Do you support Apple MacBooks? Yes. We specialize in Windows-based laptops and desktops, but we also handle hardware repairs (screens, batteries, and charging ports) for Apple MacBooks and iMacs.

Book a Free Chelmsford Diagnosis Today

We’ll assess the issue, explain your options, and only proceed if you’re happy with the quote. No jargon, no pressure, and no unexpected costs — just professional repairs done right.

Book Your Free Chelmsford Consultation