PC Repairs

What services do you offer?
Local PC repairs, diagnostics, upgrades, and device optimisation. Whether your computer’s running slow or refusing to start, we’ve got it covered.

Do you offer remote support?
Yes — perfect for software issues and device optimisation. No need for a home visit (unless you’d prefer one).

Where is your PC repair service based?
Wickford and surrounding areas in Essex.

How much do your services cost?
Repairs start from £40. See the PC Repair page for full details.

What’s your typical turnaround time?
Diagnostics are usually completed within 24 hours. Repairs and upgrades take 1–3 days, depending on parts and complexity.

Do you use genuine parts for repairs?
Absolutely. We source components from reputable suppliers, ensuring that all repairs meet our high standards for quality and reliability.

Why do parts sometimes cost more than what I see online?
We source high-quality components from trusted suppliers to ensure reliability, compatibility, and proper warranty support. While it’s sometimes possible to find parts online at lower prices, our pricing includes:

• Procurement and testing — ensuring the part fits your system.

• Warranty support — we handle any replacements or issues.

• Installation and setup — making sure everything works seamlessly.

Is my data safe during repairs?
Absolutely. We take data privacy seriously and use secure processes throughout.

Business IT Services

What IT services do you offer?
We provide nationwide IT consultancy and support — domain and email setup (Google Workspace), simple websites, starter kits, user/admin onboarding, device security, GDPR essentials, and ongoing tech support.

Can you help with domain and email setup?
Yes — we handle domains, Google Workspace, and user/admin onboarding so you’re set up right from day one.

Do you offer GDPR support?
Yes — including ICO registration guidance, privacy documentation, and storage mapping.

What’s included in your ‘Full Starter Kit’?
Domain, email, website, onboarding, 1Password, GDPR essentials — everything you need to get your business IT sorted.

Do you offer ongoing support?
Yes — flexible monthly retainers covering everything from troubleshooting to consultancy, available UK-wide.

What’s your pricing like?
Starter services from £100, with ongoing support tailored to your needs.

General

What payment methods do you accept?
Bank transfer, credit/debit cards, PayPal, and popular digital wallets (Apple Pay, Google Pay).

How do I get started?
Contact us via phone, email, or the website. We’ll talk through your needs and get things rolling.

Are you insured?
Yes — LaunchLayer is fully insured for all the services we offer. This includes public liability, professional indemnity, and legal cover, so whether we’re repairing your PC or supporting your business setup, you’re protected and in safe hands.