5 stars by 16 customers
— Dave | BillericayJordon built me a PC to a very good standard ; much higher spec than going to buy a shop PC for the same price.
Jordon kept me informed every step of the way. He also got my old PC up to standard , which I have now given to my daughter.
Jordon is the go to man for computer problems. Thank you Jordon.
— Jayden | WickfordConsistent communication throughout the entire PC repair and very fast delivery, couldn't have asked for anything better.
Definitely going to be contacting Jordan in the future for any other help
— Trina | SouthendI had trouble with my laptop and was contacted by Jordan on next door. Jordan came and looked at my laptop and knew what wrong with it. I also explained that I am Deaf and was very understanding and took his time explaining what he has had done to my laptop. I got my laptop back within 24 hours.
I am extremely happy with this company and service. Will be using this company again.
— Jan | GalleywoodJordan did a great job today. He cleaned up my son’s PC, getting rid of duplicated files & moving system files, so they can’t be accessed easily.
Jordan also added a family security app to help manage the use of the PC.
Thanks Jordan
— Jan | WickfordNeeded a bit of help to reset a MacBook having bodged one it the past. Jordan contacted me when I was looking for recommendations on Neighbourhood. Great comms. throughout, collected the laptop kept me advised of progress and I was able to collect the same day. Excellent service from a very nice person so would defo recommend and would use again
— Alan | IpswichVery friendly and really helpful guy. Sorted my faulty laptop out for me and kept all my data intact. Highly recommended.
— Pearl | DartfordVery experienced PC builder who prioritises getting you the best deal possible and ensuring everything in your system works phenomenally. Would highly recommend!
— Ashley | IpswichHad my gaming laptop cleaned and looked at after a few keys stopped working. It was overheating and running slow, but it got stripped down, cleaned properly, reapplied thermal paste and even managed to remap a broken key so I could keep using it without replacing the keyboard.
Really honest service, no pressure to replace parts unnecessarily. Laptop’s running way cooler and feels much snappier now. Would definitely recommend!
— Chris | WickfordMy tablet was getting painfully slow, apps took forever to load and it kept freezing. LaunchLayer cleaned it up, removed some background junk, and tweaked a few settings I didn’t even know existed. It runs much smoother now, and I didn’t lose any of my files. Super helpful, quick service, and explained things in plain English. Would definitely recommend if your tablet is running slow
— Nicci | WickfordI had issue with a slow performing laptop and Jordan couldn't have been more helpful. Quick to respond to messages, kept me informed about what the issues might be and offered solutions to resolve them including the cost. The laptop was upgraded and now works much more efficiently. Excellent service. Will be using Jordan for all my tech issues!
— Paul | WickfordI was about to buy a new laptop after smashing the screen, but decided to check if it could be fixed first. So glad I did. The screen was replaced quickly, and it’s now working like new again. Saved me the cost of buying a new one!
— Ashley | WickfordTook my child’s tablet in because the battery was barely lasting an hour. It was looked at quickly, and the battery was replaced with no fuss. Turnaround was fast, and it’s working perfectly now. Great service and fairly priced too. Would definitely go back if we have any more tech issues.
— Richard | IpswichI had issues with my laptop constantly freezing, or taking forever to boot!
Before I condemned it to the back of the cupboard I thought i’d give these guys a go to see if they could help.
I’m glad I did, as within a day it was sorted, turned the hard drive was on its last legs!
They replaced it for me and when i got it back it was like a new laptop, with everything in its right place.
It was refreshingly simple and all at a fair price, so I would definitely use them again!
— Drew | IpswichI had issues with my PC failing to start, a quick call and I had it back and working by the afternoon, fantastic service
— Jack | WickfordWe’ve been working with LaunchLayer for months now and can’t recommend them highly enough. They helped us design and build a bespoke inspection app in AppSheet that automates our checklist process and generates branded PDF reports — exactly what we needed, without any fuss.
They also set up our email users, made everything more accessible, and got us sorted with GDPR basics. It’s made a real difference to how we run things.
An excellent all-round IT partner — we’ll definitely keep working with them.
— Elena | WickfordI used LaunchLayer for a laptop repair in Wickford after my old machine became painfulllllllly slow. They recommended an SSD upgrade and the difference is incredible. It feels like a brand new PC, literally saved me buying a new laptop. Really appreciated the advice and the local collection. Highly recommend if you need a fast, local fix!
— Chris | WickfordHighly recommend LaunchLayer. My laptop was running incredibly slow and I was worried about losing my files. LaunchLayer did a free diagnostic, explained the issues clearly without any jargon, and performed an SSD upgrade. It’s like a brand-new machine now. Fast, professional, and very fair pricing.
— Hayley | WickfordHighly recommend for PC repairs in Wickford. I had a locked laptop that needed a fresh start. They handled the BIOS and Windows install perfectly. If you need computer support in Essex, this is the place to go.