How to Recognise a Scam: Your 2026 Guide to Staying Safe Online

The tech landscape in 2026 is faster and smarter, but so are the criminals. At LaunchLayer, we’ve seen a significant rise in local residents in Wickford and Basildon being targeted by increasingly sophisticated digital scams.

From AI-generated voice clones to fake delivery texts, the goal is always the same: to steal your data or your money. Here is how to spot the red flags before it’s too late.

1. The "Urgent" SMS (Smishing)

You’ve likely received a text claiming a parcel couldn't be delivered or that your bank account has been "compromised."

  • The Red Flag: The message creates a sense of panic and includes a link.

  • The 2026 Twist: Scammers now use "Link Shorteners" that look legitimate on mobile devices.

  • The Fix: Never click the link. Go directly to the official app or website of the company in question.

2. AI Voice & Video Phishing

This is the newest threat we’re seeing in Essex. Scammers use a few seconds of a loved one's voice (often taken from social media) to create an AI clone that calls you asking for emergency money.

  • The Red Flag: The caller sounds like a friend or relative but is asking for payment via unusual methods like gift cards or cryptocurrency.

  • The Fix: Hang up and call that person back on their known number. Establish a "family safe word" for true emergencies.

3. The "Fake Tech Support" Pop-up

While browsing, your screen might suddenly lock with a loud beeping noise and a message saying: "Windows has been infected! Call 0800-XXX-XXXX immediately."

  • The Red Flag: Legitimate companies like Microsoft, Apple, or Google will never put a phone number in an error message or ask you to call them for "security."

  • The Fix: Use Ctrl + Alt + Delete to close your browser. If your computer stays locked, turn it off and bring it to LaunchLayer for a secure malware sweep.

4. "Too Good to Be True" Marketplace Deals

Whether it’s a high-end gaming PC or a luxury watch on Facebook Marketplace, scammers often list items at 50% of their actual value.

  • The Red Flag: They insist on "shipping" the item even if you are local, or they ask for payment via "Friends and Family" on PayPal.

  • The Fix: Always meet in a safe, public place for local trades and never use non-protected payment methods for people you don't know.

What to Do if You Think You’ve Been Scammed

If you’ve clicked a link or downloaded a file you don't trust, time is of the essence:

  1. Disconnect from the Internet: Turn off your Wi-Fi or unplug your Ethernet cable to stop the scammer from "phoning home" with your data.

  2. Change Your Passwords: Use a different device (like your phone) to change your banking and email passwords immediately.

  3. Get a Professional Audit: At LaunchLayer, we offer a Full Security & Malware Audit. We’ll deep-scan your system for hidden "keyloggers" or remote access tools that standard antivirus software might miss.

Digital Confidence Sessions in Wickford

Technology shouldn't be scary. If you—or an elderly relative—would like to learn more about staying safe online, we offer 1-to-1 Digital Confidence sessions. We’ll walk you through how to manage passwords safely and how to navigate the web with peace of mind.

Think your PC might be compromised? Book your Free Diagnostic with LaunchLayer here and let’s secure your digital life.

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